1. Introduction
Spectrum Ethiopia Tours respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
2. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, and postal address
Passport details and travel preferences
Health and dietary information (if voluntarily provided)
Payment information
IP address, browser type, and usage data from our website
3. How We Use Your Information
We use your information to:
Confirm bookings and deliver tour services
Provide customer support and respond to inquiries
Personalize travel experiences
Send important updates and promotional offers (with your consent)
Comply with legal and regulatory obligations
4. Sharing Your Information
We may share your personal data with:
Accommodation providers, transport companies, guides, and service partners
Government authorities if legally required
Third-party service providers (e.g., payment processors) under strict data protection obligations
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal and accounting obligations.
7. Your Rights
You have the right to:
Access and review the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data, where applicable
Object to or restrict data processing
Withdraw consent for marketing communications at any time
8. Cookies and Website Tracking
Our website may use cookies to improve user experience and collect usage data. You can manage cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Spectrum Ethiopia Tours
Email: info@goettours.com
Phone (Switzerland): +41 78 971 7515
Phone (Ethiopia): +251 11 466 2709
This Privacy Policy is subject to periodic updates. We encourage you to review it regularly.